Terms & Conditions
A non-refundable booking fee is applicable for some treatments and needs to be paid in advance to secure your appointment. Booking fees vary across treatments and details will be provided at the time of booking. If the booking free hasn't been paid within the specified time this could result in your appointment being cancelled. The booking fee may be transferable as long as it is in line with the cancellation policy.
You are entitled to cancel your appointment with us up to 48 hours prior to the time of the appointment without incurring a charge. Whilst we understand some cancellations are unavoidable we would appreciate it if you could let us know as soon as possible if you're not able to make you appointment, If you wish to cancel your appointment within 48 hours of your appointment, a 50% charge will be implemented. Late arrivals regrettably result in shortened treatment time, charged at full rate. If you fail to attend 3 appointments without prior notice this will result in all future bookings being cancelled and no further appointments will be offered.
All Gift Vouchers are valid for 6 months (3 months for charity vouchers) and the expiry date will be displayed on the voucher. Gift vouchers cannot be refunded in total or in part and cannot be replaced if lost or stolen.
If your medical circumstances change you must advise us prior to booking as some treatments may not but suitable for you. This includes any changes to medication or if you become pregnant. We are committed to the welfare of our clients however we can only deal with the information we are provided.
We have a loyalty scheme in place as a thank you for your continued custom. Collect a stamp on each visit to receive 20% off your 10th visit. Stamps can only be redeemed for likewise treatments of a similar monetary value. Stamps are only collectable on the production of a valid loyalty, they can't be backdated to previous visits and are not transferable. Loyalty cards remain the property of Arch Angels Beauty and we reserve the right to withdraw the scheme at any given time.
All data is collected to ensure I can safely preform your treatments and to be able to contact you with regards to your appointments. I need to store this data to comply with my insurance and keep records of all products used should any allergies/issues arise. I will store this data in locked room, which only I have access to. Data is also stored online through an online booking system; the data stored is required so that appointment confirmation/reminders can be sent. The online system is password protected and also complies with data protection regulations. The third party does not have access to your data and will not contact you directly under any circumstances. I will store this data for 7 years to comply with my insurance and data protection regulations. You have the right to opt out at any point although I will still keep your data on file for insurance purposes. If you decide to opt out I will no longer be able to perform treatments on you. Forms of contact will be via; phone calls, text message, email, facebook, Instagram, whatsapp & messenger.
I hereby authorise Arch Angels Beauty, to publish images taken of me for use in print, online and video marketing materials as well as other company publications.
I hereby release and hold harmless Arch Angels Beauty from any reasonable expectation of privacy or confidentiality associated with the images.
I further acknowledge that my participation is voluntary and that I will not receive financial compensation of any type associated with the taking or publication of these images.